What is ISO/IEC 17065?
ISO/IEC 17065:2012 is the international standard that outlines the requirements for bodies certifying products, processes, or services. It ensures these bodies operate impartially, competently, and consistently—providing confidence that certified outputs meet defined requirements and are trustworthy.
Why ISO/IEC 17065 is Essential
Accreditation to ISO/IEC 17065 allows certification bodies to operate with recognized integrity, supporting regulatory acceptance and buyer confidence. It is essential for credible product marks, scheme-based certifications, and regulated sectors.
Looking to align your product certification system with ISO/IEC 17065?
Key Benefits:
- Ensures impartial and technically competent product/process/service certification
- Builds regulatory and market trust in certified outcomes
- Recognized under global mutual recognition arrangements (e.g., IAF MLA)
- Supports customer safety, product reliability, and legal compliance
- Enables certification of both regulated and voluntary schemes
Who Needs ISO/IEC 17065?
ISO/IEC 17065 is designed for all types of product certification bodies, including:
- Certification bodies providing product conformity marks
- Organizations certifying safety, performance, and quality of goods or services
- Agricultural, food, medical device, and consumer goods certifiers
- Energy efficiency, fire safety, halal, CE marking, and eco-labeling schemes
- Certification bodies operating public or private conformity schemes
Services We Offer:
We provide complete support to help your certification body meet ISO/IEC 17065 accreditation requirements:
Build auditor and staff competence with ISO/IEC 17065 training for product certification.
- Offers Awareness, Internal Auditor, Lead Auditor, and Implementation training.
- Focused on requirements for certifying products, processes, and services.
- Focused on requirements for certifying products, processes, and services.
- Covers impartiality, technical reviews, certification decisions, and scheme design.
- Includes process flow, documentation, and audit evidence collection.
- Aimed at achieving and sustaining ISO/IEC 17065 accreditation.
Access ready-to-use ISO/IEC 17065 documents to streamline scheme control and certification processes.
- Clause-wise editable documents based on ISO/IEC 17065:2012.
- Includes SOPs, scheme documentation, review forms, and certification records.
- Covers impartiality, product evaluation, decision-making, and complaint handling.
- Simplifies implementation and improves audit readiness.
- Aligned with accreditation body requirements for product certifiers.
- Suitable for startups and accredited bodies seeking structured documentation.
Perform ISO/IEC 17065 internal audits with expert insights to ensure compliance and impartiality.
- Comprehensive audits against ISO/IEC 17065 requirements.
- Assesses scheme control, evaluation methods, and impartiality safeguards.
- Delivers structured reports highlighting gaps and risks.
- Offers corrective action planning for accreditation or surveillance audits.
- Suitable for new applicants and accredited bodies maintaining performance.
Get complete ISO/IEC 17065 consultancy support to implement, improve, and maintain accreditation.
- End-to-end consultancy aligned with ISO/IEC 17065:2012 requirements.
- Support in scheme documentation, evaluation methods, and decision-making protocols.
- Guidance on implementing impartiality, appeals, and client communication controls.
- Prepares bodies for initial accreditation or surveillance audits.
- Suitable for organizations certifying products, processes, or services.
Training Programs – ISO/IEC 17065:2012
Train your team to manage and operate a compliant and accredited product certification body.
Awareness Training
Understand the scope, principles, and structure of ISO/IEC 17065, including global recognition mechanisms.
Internal Auditor Training
Develop audit skills to evaluate the performance of your certification body against ISO/IEC 17065 clauses.
Lead Auditor Training
Lead and manage audits of product/process/service certifiers. Build competence in risk, impartiality, and certification decision reviews.
Implementation Training
Step-by-step, clause-by-clause support to implement ISO/IEC 17065 in your organization with practical examples and case-based learning.
ISO/IEC 17065:2012 Document Templates
Our toolkit is designed to meet accreditation expectations and help certification bodies achieve consistent, fair, and valid certification outcomes.
What’s Included:
- ISO/IEC 17065-aligned Quality Manual
- Certification scheme templates and contractual frameworks
- SOPs for evaluation, decision-making, surveillance, and withdrawal
- Risk analysis tools, impartiality committee formats, and auditor competence matrices
- Editable Word format for customization
- Instant document sample download
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ISO/IEC 17065:2012 Audit as a Service
Get your systems reviewed by experts before the accreditation body visits.
What’s Included:
- Full internal audit against ISO/IEC 17065 clauses
- Onsite or remote audit options
- Nonconformity identification and classification
- Corrective action guidance and evidence review
- Closing meeting and audit summary reporting
Our Team Will Respond
Frequently Asked Questions
Yes. The standard covers certification of products, processes, and services—if you’re validating consistent outcomes.
Yes, and we help you define roles, procedures, and conflict-of-interest safeguards that satisfy accreditation expectations.
Absolutely. We co-develop schemes with you, ensuring traceability, repeatability, and risk control.
We provide NC resolution support, document upgrades, and corrective action reviews to help you close the non conformity.