ISO/IEC 17024:2012
Conformity assessment — General requirements for bodies operating certification of persons

What is ISO/IEC 17024?
ISO/IEC 17024:2012 is the international standard that defines the criteria for bodies certifying individuals. It ensures such bodies operate impartially, evaluate competence objectively, and maintain credibility in the certification of persons across industries and professions.
Why ISO/IEC 17024 is Essential
Achieving accreditation to ISO/IEC 17024 allows your certification program to be recognized globally for its fairness, reliability, and technical accuracy—building trust in the individuals you certify.
Looking to align your personnel certification system with ISO/IEC 17024?
Key Benefits:
- Demonstrates your certification body’s integrity and reliability
- Ensures certified individuals meet validated competency requirements
- Increases acceptance by employers, regulators, and international markets
- Strengthens the credibility of national and sectoral skill frameworks
- Promotes impartial and traceable decision-making in certifications
Who Needs ISO/IEC 17024?
ISO/IEC 17024 applies to all certification bodies that evaluate and certify individuals against specific competency standards, including:
- Skill councils and national qualification authorities
- Industry-based certification programs
- Professional certification bodies and associations
- Safety, inspection, and compliance training institutions
- Organizations seeking independent assessment of employee skills
Whether certifying welders, safety officers, trainers, or software testers—ISO/IEC 17024 ensures your system is internationally respected.

Accreditation Support for Personnel Certification Bodies
Demonstrate competence, impartiality, and certification integrity with ITIC Global’s expert-led support—designed for organizations certifying individuals across any sector.
Services We Offer:
Make your certification body globally recognized with our expert-led training, audits, documents, and consultancy. Designed for new and established personnel certifiers.
Train your team to meet ISO/IEC 17024 requirements for personnel certification.
- Structured training for Awareness, Internal Auditor, and Implementation levels.
- Aligned with ISO/IEC 17024:2012 requirements for certifying individuals.
- Addresses exam development, impartiality, competence criteria, and records.
- Guides on scheme design, certification process, and surveillance mechanisms.
- Ideal for HR heads, certification managers, and examiners.
- Supports accreditation readiness and continuous compliance.
Access editable ISO/IEC 17024 documents to streamline certification scheme compliance.
- Structured training for Awareness, Internal Auditor, and Implementation levels.
- Aligned with ISO/IEC 17024:2012 requirements for certifying individuals.
- Addresses exam development, impartiality, competence criteria, and records.
- Guides on scheme design, certification process, and surveillance mechanisms.
- Ideal for HR heads, certification managers, and examiners.
- Supports accreditation readiness and continuous compliance.
Get a complete ISO/IEC 17024 internal audit with expert findings and improvement guidance.
- Structured training for Awareness, Internal Auditor, and Implementation levels.
- Aligned with ISO/IEC 17024:2012 requirements for certifying individuals.
- Addresses exam development, impartiality, competence criteria, and records.
- Guides on scheme design, certification process, and surveillance mechanisms.
- Ideal for HR heads, certification managers, and examiners.
- Supports accreditation readiness and continuous compliance.
Implement ISO/IEC 17024 with expert consultancy tailored for personnel certification bodies.
- Structured training for Awareness, Internal Auditor, and Implementation levels.
- Aligned with ISO/IEC 17024:2012 requirements for certifying individuals.
- Addresses exam development, impartiality, competence criteria, and records.
- Guides on scheme design, certification process, and surveillance mechanisms.
- Ideal for HR heads, certification managers, and examiners.
- Supports accreditation readiness and continuous compliance.
Training Programs – ISO/IEC 17024:2012
All trainings include a digital certificate and can be accessed via web or mobile.
Awareness Training
Get introduced to ISO/IEC 17024 structure, purpose, and accreditation value—perfect for certifiers, assessors, and administrators.

Internal Auditor Training
Master how to audit your certification body’s operations and maintain ongoing compliance with ISO/IEC 17024.

Lead Auditor Training
Gain the skills to lead audits of personnel certification bodies, understand impartiality frameworks, and evaluate decision processes.


ISO/IEC 17024:2012 Document Templates
Our document templates are structured to meet accreditation body expectations and streamline your operations—ideal for new schemes and existing systems seeking accreditation.
What’s Included:
- Quality Manual aligned clause-by-clause to ISO/IEC 17024:2012
- Scheme design templates, assessment methodology, exam procedures
- Certification decision forms, appeal & complaint handling procedures
- Impartiality committee SOPs, contracts, data confidentiality records
- Editable Word format for fast customization

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ISO/IEC 17020 Consultancy
Achieve and maintain ISO/IEC 17024 accreditation with tailored consultancy—whether you’re starting a new certification scheme or improving an existing one.
Step 1-Gap Analysis
Evaluate current operations against ISO/IEC 17020 requirements
Step 2-Planning and Strategy
Define roadmap, responsibilities, and documentation needs
Step 3-System Implementation
Develop and apply compliant procedures and controls
Step 4-Internal Audit & MRM
Conduct audits and management review with findings support
Step 5-Support Accreditation
Prepare for final assessment, address Non Conformities if any
ISO/IEC 17020:2012 Audit as a Service
Our audit services help you assess readiness, uncover nonconformities, and strengthen your processes—before your formal accreditation visit.
What’s Included:
- Internal audit based on ISO/IEC 17024:2012
- Remote or on-site options
- Audit by experienced ISO 17024 consultants
- Nonconformity classification and corrective action recommendations
- Guidance on risk analysis, surveillance, and recertification processes
Our Team Will Respond
Frequently Asked Questions
How long does it take to implement ISO/IEC 17024?
Most clients complete implementation within 3–6 months depending on scheme complexity and team involvement.
Can you support scheme development from scratch?
Yes. We help design the structure, outcomes, eligibility, and assessment methodology.
What kind of documents do we need?
We provide editable templates for policies, procedures, forms, and role definitions aligned with ISO/IEC 17024 requirements.
Can this be done remotely?
Absolutely. We have helped clients in over 20 countries implement ISO/IEC 17024 via virtual workshops and cloud-based support.